{"id":"88fa1e7b-5ce3-4256-a5e9-54705f7115db","slug":"s20e07-still-mad-as-hell-the-worlds-best-worst","subject":"s20e07: Still Mad As Hell; The World’s Best Worst Client; How Many Chances Do You Get?; Sunset Syndrome","title":"Still Mad As Hell; The World’s Best Worst Client; How Many Chances Do You Get?; Sunset Syndrome","publish_date":"2025-08-27T20:31:41+00:00","year":2025,"month":8,"season":20,"episode":7,"episode_label":"s20e07","canonical_url":"https://newsletter.danhon.com/archive/s20e07-still-mad-as-hell-the-worlds-best-worst/","is_premium":0,"word_count":1229,"body_html":"<h1>0.0 Context Setting</h1>\n<p>It’s Wednesday, 27 August 2025 in Portland, Oregon and my favorite tv show right now is Alien: Earth, and my favorite little guy in it is Eye Alien. So cute!</p>\n<hr />\n<h1>1.0 Some Things That Caught My Attention</h1>\n<h2>1.1 Still Mad As Hell</h2>\n<p>I am still mad about America By Design<sup id=\"fnref:ads\"><a class=\"footnote-ref\" href=\"#fn:ads\">1</a></sup> and the National Design Studio<sup id=\"fnref:nads\"><a class=\"footnote-ref\" href=\"#fn:nads\">2</a></sup>. But first I will point you at <a href=\"https://americabydesign.fail\" target=\"_blank\">americabydesign.fail</a>, which is very funny (and also appropriately full of painful outrage) and contains this gem:</p>\n<blockquote>\n<p>How should we pronounce the acronym for National Design Studio (NDS)? Is it nads?<sup id=\"fnref:fail\"><a class=\"footnote-ref\" href=\"#fn:fail\">3</a></sup></p>\n</blockquote>\n<p>I had a chat with a journalist about it today, which means I had the chance to talk and think out loud. It would be better to say that I am not “still mad” but that instead I am at the very least “differently mad” or even “more mad”. </p>\n<h3>2.1.1 The World’s Best Worst Client</h3>\n<p>You know what makes filing taxes complicated? The tax code. You can be in charge of whatever design and whatever <em>interface</em>, but ultimately you’re interfacing to <em>the tax code</em>. That tax code is a political, bureaucratic beast. It is the result of not necessarily compromise but outright class warfare and decades of misguided neoliberalism. </p>\n<p>(I will say again, if you want a <em>simple</em> tax code, you could just... decide to have one. This is important.)</p>\n<p>I mention this because I pointed out that a designer can only do so much, that they act in the constraints of a business or economy or, you know, the material universe. </p>\n<p>In this case, the designer (or Chief Design Officer) acts within the constraints of the policy of the tax code. </p>\n<p>Like I said, a designer <em>could</em> make the process of filing taxes simpler, easier, faster by... just changing the tax code.</p>\n<p>That would normally be hard to do. There are, like, laws? And case law? And rules and stuff about how you might go about changing, well, the entire tax code.</p>\n<p>Or you could just go do it. You could not care about the consequences and just go do it.</p>\n<p>Sure, courts might have a problem with that, but what can they really do? </p>\n<p>In this way, the president might be seen as your best client. Want to throw something away? Sure! There’s no preciousness. All darlings can be killed. </p>\n<p>But also your worst client. Unpredictable. Capricious. And, oh right: fascist. An alleged sex offender. Someone with apparently weird hands and apparently lifts in his shoes. </p>\n<h3>2.2 How Many Chances Do You Get?</h3>\n<p>Matthew Bernius wrote a piece in response to the takes/responses to the new U.S. Chief Design Officer<sup id=\"fnref:bernius\"><a class=\"footnote-ref\" href=\"#fn:bernius\">4</a></sup> -- the ones that point out the problems that a Chief Design Officer could well deal with. </p>\n<p>Bernius’s point -- I think -- is that “well, yes, a CDO could do those things” but to also point out that there’s absolutely no indication that this administration’s CDO will do any of the things that need to be done from the point of view of public technology and service delivery.</p>\n<p>This administration clearly and firmly believes that government should be smaller and crueler. That it should discriminate both in the negative and in the positive. </p>\n<p>If this administration wanted to do the good things <em>it would have done them</em>, it’s more than demonstrated its capacity for spending political capital for doing whatever the fuck it wants, laws, courts, public opinion be damned. </p>\n<p>You don’t get any more chances. This is a Chief Design Officer who is a force multiplier for <em>this</em> administration’s aims. </p>\n<p>Anyway in the mean time the NYT put out a story on Gebbia’s appointment:</p>\n<p>“Airbnb’s Joe Gebbia is Trump’s Chief Design Officer. Some Peers Are Skeptical”<sup id=\"fnref:nyt\"><a class=\"footnote-ref\" href=\"#fn:nyt\">5</a></sup></p>\n<p>That’s me, mum! I’m one of the skeptical peers! </p>\n<p>Although I would say it’s more accurate to say that I am incandescent with rage and also exhausted. I also got a good quote in: </p>\n<blockquote>\n<p>“It looks a little bit like a stunt hire,” Mr. Hon said.</p>\n</blockquote>\n<p>Someone pointed out that “stunt” is remarkably close in rhyming with a word that is very naughty in the U.S. and significantly less naughty but also still crass in the U.K. </p>\n<p>Any connection between the two words is entirely coincidental and unintentional. </p>\n<p>Also the article points out that Cameron Moll, a former head of design at Facebook trotted out the usual “cool! designers at the table now! line and got absolutely ratioed for it on LinkedIn and ended up deleting his post. So that’s nice.</p>\n<p>Yes, you absolutely want designers at the seat of the autocratic fascist government. Totally excited for you, well done!</p>\n<h2>2.3 Sunset Syndrome</h2>\n<p>So Typepad is closing down after 19 years<sup id=\"fnref:nancy\"><a class=\"footnote-ref\" href=\"#fn:nancy\">6</a></sup>. After September 30th, it’s pretty much going to be turned off and everything will be “permanently deactivated”.</p>\n<p>So what you’re supposed to do, if you were there at The Beginning of Blogging, is “please export your content before September 30, 2025.” at which you can find more information at a link.</p>\n<p>I will insert a load-bearing <em>just</em> here.</p>\n<p>Look, your service is shutting down. You know how to email everyone with an account.</p>\n<p>Why not... kick off the async export process for everyone account? That way your sunset [sic] communication can be along these lines:</p>\n<ul>\n<li>We’re closing down. We’re sorry. Had a great time along the way.</li>\n<li>Thanks for entrusting us with everything you’ve written and made. It’s part of what made the internet what it is.</li>\n<li>What Do You Need To Do?</li>\n<li>Just sit tight. What you made is important, and we know it’s valuable to you. That’s why we’ve started an automatic export process so you will have a copy of everything. You’ll receive an email from us in $TIME with a link to download your archive.</li>\n<li>Again, thanks for your contribution to making a human internet.</li>\n</ul>\n<p>I mean yeah that would require, like, engineering? I imagine it’s super complicated? I wouldn’t expect anything like this from... whatever corporate organism owns Typepad<sup id=\"fnref:owner\"><a class=\"footnote-ref\" href=\"#fn:owner\">7</a></sup>. I mean the owners probably have no idea what Typepad is. So sure, the chances of this happening for Typepad are super minimal.</p>\n<p>So let me make this as a suggestion! If you’re ever involved in a sunset, please advocate for making it as easy as possible to respect people’s stuff. </p>\n<p>If you were going to let people export, <em>do it for them anyway</em>. </p>\n<hr />\n<h2>3.0 Sponsored Content</h2>\n<p>It’s me. I’m the sponsored content. Sorry?</p>\n<p><a href=\"https://www.verylittlegravitas.com/how-people-work\" target=\"_blank\">How People Work</a> is my workshop for tech teams. You totally want your team to take it if you want to reduce risk in shipping the software you need to ship. Which you do. Admit it. </p>\n<hr />\n<p>OK, that’s it from me.</p>\n<p>How are you doing? Apart from incandescent with rage, etc. </p>\n<p>Best,</p>\n<p>Dan</p>\n<hr />\n\n<div class=\"footnote\">\n<hr />\n<ol>\n<li id=\"fn:ads\">\n<p>Reluctantly, <a href=\"https://americabydesign.gov/\" target=\"_blank\">America by Design</a> (<a href=\"http://archive.is/latest/https://americabydesign.gov/\" target=\"_blank\">archive.is</a>) <a class=\"footnote-backref\" href=\"#fnref:ads\" title=\"Jump back to footnote 1 in the text\">↩</a></p>\n</li>\n<li id=\"fn:nads\">\n<p>Also reluctantly, <a href=\"https://ndstudio.gov/\" target=\"_blank\">National Design Studio</a> (<a href=\"http://archive.is/latest/https://ndstudio.gov/\" target=\"_blank\">archive.is</a>) <a class=\"footnote-backref\" href=\"#fnref:nads\" title=\"Jump back to footnote 2 in the text\">↩</a></p>\n</li>\n<li id=\"fn:fail\">\n<p>With sad joy, <a href=\"https://americabydesign.fail/\" target=\"_blank\">America by Design Fail</a> (<a href=\"http://archive.is/latest/https://americabydesign.fail/\" target=\"_blank\">archive.is</a>) <a class=\"footnote-backref\" href=\"#fnref:fail\" title=\"Jump back to footnote 3 in the text\">↩</a></p>\n</li>\n<li id=\"fn:bernius\">\n<p><a href=\"https://www.linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ/?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk\" target=\"_blank\">Matthew Bernius, LinkedIn</a> (<a href=\"http://archive.is/latest/https://www.linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ/?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk\" target=\"_blank\">archive.is</a>), 27 August 2025 <a class=\"footnote-backref\" href=\"#fnref:bernius\" title=\"Jump back to footnote 4 in the text\">↩</a></p>\n</li>\n<li id=\"fn:nyt\">\n<p><a href=\"https://www.nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html\" target=\"_blank\">Airbnb’s Joe Gebbia is Trump’s Chief Design Officer. Some Peers Are Skeptical. - The New York Times</a> (<a href=\"http://archive.is/latest/https://www.nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html\" target=\"_blank\">archive.is</a>) <a class=\"footnote-backref\" href=\"#fnref:nyt\" title=\"Jump back to footnote 5 in the text\">↩</a></p>\n</li>\n<li id=\"fn:nancy\">\n<p><a href=\"https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b\" target=\"_blank\">Post by @fritinancy.bsky.social — Bluesky</a> (<a href=\"http://archive.is/latest/https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b\" target=\"_blank\">archive.is</a>, Bluesky, 27 August 2025 <a class=\"footnote-backref\" href=\"#fnref:nancy\" title=\"Jump back to footnote 6 in the text\">↩</a></p>\n</li>\n<li id=\"fn:owner\">\n<p>Some sort of hot potato holding company that went throug hthe digestive system of private equity: <a href=\"https://en.wikipedia.org/wiki/Endurance_International_Group\" target=\"_blank\">Endurance International Group - Wikipedia</a> (<a href=\"http://archive.is/latest/https://en.wikipedia.org/wiki/Endurance_International_Group\" target=\"_blank\">archive.is</a>) <a class=\"footnote-backref\" href=\"#fnref:owner\" title=\"Jump back to footnote 7 in the text\">↩</a></p>\n</li>\n</ol>\n</div>","body_text":"0.0 Context Setting\n\nIt’s Wednesday, 27 August 2025 in Portland, Oregon and my favorite tv show right now is Alien: Earth, and my favorite little guy in it is Eye Alien. So cute!\n\n1.0 Some Things That Caught My Attention\n\n1.1 Still Mad As Hell\n\nI am still mad about America By Design\n1\nand the National Design Studio\n2\n. But first I will point you at\namericabydesign.fail\n, which is very funny (and also appropriately full of painful outrage) and contains this gem:\n\nHow should we pronounce the acronym for National Design Studio (NDS)? Is it nads?\n3\n\nI had a chat with a journalist about it today, which means I had the chance to talk and think out loud. It would be better to say that I am not “still mad” but that instead I am at the very least “differently mad” or even “more mad”.\n\n2.1.1 The World’s Best Worst Client\n\nYou know what makes filing taxes complicated? The tax code. You can be in charge of whatever design and whatever\ninterface\n, but ultimately you’re interfacing to\nthe tax code\n. That tax code is a political, bureaucratic beast. It is the result of not necessarily compromise but outright class warfare and decades of misguided neoliberalism.\n\n(I will say again, if you want a\nsimple\ntax code, you could just... decide to have one. This is important.)\n\nI mention this because I pointed out that a designer can only do so much, that they act in the constraints of a business or economy or, you know, the material universe.\n\nIn this case, the designer (or Chief Design Officer) acts within the constraints of the policy of the tax code.\n\nLike I said, a designer\ncould\nmake the process of filing taxes simpler, easier, faster by... just changing the tax code.\n\nThat would normally be hard to do. There are, like, laws? And case law? And rules and stuff about how you might go about changing, well, the entire tax code.\n\nOr you could just go do it. You could not care about the consequences and just go do it.\n\nSure, courts might have a problem with that, but what can they really do?\n\nIn this way, the president might be seen as your best client. Want to throw something away? Sure! There’s no preciousness. All darlings can be killed.\n\nBut also your worst client. Unpredictable. Capricious. And, oh right: fascist. An alleged sex offender. Someone with apparently weird hands and apparently lifts in his shoes.\n\n2.2 How Many Chances Do You Get?\n\nMatthew Bernius wrote a piece in response to the takes/responses to the new U.S. Chief Design Officer\n4\n-- the ones that point out the problems that a Chief Design Officer could well deal with.\n\nBernius’s point -- I think -- is that “well, yes, a CDO could do those things” but to also point out that there’s absolutely no indication that this administration’s CDO will do any of the things that need to be done from the point of view of public technology and service delivery.\n\nThis administration clearly and firmly believes that government should be smaller and crueler. That it should discriminate both in the negative and in the positive.\n\nIf this administration wanted to do the good things\nit would have done them\n, it’s more than demonstrated its capacity for spending political capital for doing whatever the fuck it wants, laws, courts, public opinion be damned.\n\nYou don’t get any more chances. This is a Chief Design Officer who is a force multiplier for\nthis\nadministration’s aims.\n\nAnyway in the mean time the NYT put out a story on Gebbia’s appointment:\n\n“Airbnb’s Joe Gebbia is Trump’s Chief Design Officer. Some Peers Are Skeptical”\n5\n\nThat’s me, mum! I’m one of the skeptical peers!\n\nAlthough I would say it’s more accurate to say that I am incandescent with rage and also exhausted. I also got a good quote in:\n\n“It looks a little bit like a stunt hire,” Mr. Hon said.\n\nSomeone pointed out that “stunt” is remarkably close in rhyming with a word that is very naughty in the U.S. and significantly less naughty but also still crass in the U.K.\n\nAny connection between the two words is entirely coincidental and unintentional.\n\nAlso the article points out that Cameron Moll, a former head of design at Facebook trotted out the usual “cool! designers at the table now! line and got absolutely ratioed for it on LinkedIn and ended up deleting his post. So that’s nice.\n\nYes, you absolutely want designers at the seat of the autocratic fascist government. Totally excited for you, well done!\n\n2.3 Sunset Syndrome\n\nSo Typepad is closing down after 19 years\n6\n. After September 30th, it’s pretty much going to be turned off and everything will be “permanently deactivated”.\n\nSo what you’re supposed to do, if you were there at The Beginning of Blogging, is “please export your content before September 30, 2025.” at which you can find more information at a link.\n\nI will insert a load-bearing\njust\nhere.\n\nLook, your service is shutting down. You know how to email everyone with an account.\n\nWhy not... kick off the async export process for everyone account? That way your sunset [sic] communication can be along these lines:\n\nWe’re closing down. We’re sorry. Had a great time along the way.\n\nThanks for entrusting us with everything you’ve written and made. It’s part of what made the internet what it is.\n\nWhat Do You Need To Do?\n\nJust sit tight. What you made is important, and we know it’s valuable to you. That’s why we’ve started an automatic export process so you will have a copy of everything. You’ll receive an email from us in $TIME with a link to download your archive.\n\nAgain, thanks for your contribution to making a human internet.\n\nI mean yeah that would require, like, engineering? I imagine it’s super complicated? I wouldn’t expect anything like this from... whatever corporate organism owns Typepad\n7\n. I mean the owners probably have no idea what Typepad is. So sure, the chances of this happening for Typepad are super minimal.\n\nSo let me make this as a suggestion! If you’re ever involved in a sunset, please advocate for making it as easy as possible to respect people’s stuff.\n\nIf you were going to let people export,\ndo it for them anyway\n.\n\n3.0 Sponsored Content\n\nIt’s me. I’m the sponsored content. Sorry?\n\nHow People Work\nis my workshop for tech teams. You totally want your team to take it if you want to reduce risk in shipping the software you need to ship. Which you do. Admit it.\n\nOK, that’s it from me.\n\nHow are you doing? Apart from incandescent with rage, etc.\n\nBest,\n\nDan\n\nReluctantly,\nAmerica by Design\n(\narchive.is\n)\n↩\n\nAlso reluctantly,\nNational Design Studio\n(\narchive.is\n)\n↩\n\nWith sad joy,\nAmerica by Design Fail\n(\narchive.is\n)\n↩\n\nMatthew Bernius, LinkedIn\n(\narchive.is\n), 27 August 2025\n↩\n\nAirbnb’s Joe Gebbia is Trump’s Chief Design Officer. Some Peers Are Skeptical. - The New York Times\n(\narchive.is\n)\n↩\n\nPost by @fritinancy.bsky.social — Bluesky\n(\narchive.is\n, Bluesky, 27 August 2025\n↩\n\nSome sort of hot potato holding company that went throug hthe digestive system of private equity:\nEndurance International Group - Wikipedia\n(\narchive.is\n)\n↩","raw_format":"html","source":"rss","summary":"This issue circles back repeatedly to questions of power and responsibility in design, particularly when designers operate within—or serve—fundamentally broken or malicious systems. The newsletter opens with fury over a botched government design initiative, then explores how a designer's agency is constrained by the systems they're embedded in (using tax code complexity as an example of how even the best designer can't fix structural problems), before turning to skepticism about whether this administration's new Chief Design Officer will use design for good or as a tool for authoritarian ends. A final piece on Typepad's shutdown pivots to a different kind of responsibility: treating people's digital work with respect during a service's death, arguing that companies should automate data exports rather than burdening users with the labor of preserving what they've created.","reading_minutes":6,"links":[{"url":"https://americabydesign.fail","normalized_url":"https://americabydesign.fail/","domain":"americabydesign.fail","anchor_text":"americabydesign.fail","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"https://www.verylittlegravitas.com/how-people-work","normalized_url":"https://verylittlegravitas.com/how-people-work","domain":"verylittlegravitas.com","anchor_text":"How People Work","is_archive":0,"archive_url":null,"archive_service":null,"category":"self"},{"url":"https://americabydesign.gov/","normalized_url":"https://americabydesign.gov/","domain":"americabydesign.gov","anchor_text":"America by Design","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://americabydesign.gov/","normalized_url":"https://americabydesign.gov/","domain":"americabydesign.gov","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://americabydesign.gov/","archive_service":"archive.is","category":"external"},{"url":"https://ndstudio.gov/","normalized_url":"https://ndstudio.gov/","domain":"ndstudio.gov","anchor_text":"National Design Studio","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://ndstudio.gov/","normalized_url":"https://ndstudio.gov/","domain":"ndstudio.gov","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://ndstudio.gov/","archive_service":"archive.is","category":"external"},{"url":"https://americabydesign.fail/","normalized_url":"https://americabydesign.fail/","domain":"americabydesign.fail","anchor_text":"America by Design Fail","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://americabydesign.fail/","normalized_url":"https://americabydesign.fail/","domain":"americabydesign.fail","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://americabydesign.fail/","archive_service":"archive.is","category":"external"},{"url":"https://www.linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ/?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk","normalized_url":"https://linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk","domain":"linkedin.com","anchor_text":"Matthew Bernius, LinkedIn","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://www.linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ/?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk","normalized_url":"https://linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ","domain":"linkedin.com","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://www.linkedin.com/posts/mbernius_i-want-to-clarify-my-recent-comment-about-activity-7366534997630951424-wDOQ/?rcm=ACoAAABOVh8B9sJcoTTS3OI-OZ5WSTC-4mPBWFk","archive_service":"archive.is","category":"external"},{"url":"https://www.nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html","normalized_url":"https://nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html","domain":"nytimes.com","anchor_text":"Airbnb’s Joe Gebbia is Trump’s Chief Design Officer. Some Peers Are Skeptical. - The New York Times","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://www.nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html","normalized_url":"https://nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html","domain":"nytimes.com","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://www.nytimes.com/2025/08/27/style/joe-gebbia-trump-design-officer-airbnb.html","archive_service":"archive.is","category":"external"},{"url":"https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b","normalized_url":"https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b","domain":"bsky.app","anchor_text":"Post by @fritinancy.bsky.social — Bluesky","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b","normalized_url":"https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b","domain":"bsky.app","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://bsky.app/profile/fritinancy.bsky.social/post/3lxfelktp7k2b","archive_service":"archive.is","category":"external"},{"url":"https://en.wikipedia.org/wiki/Endurance_International_Group","normalized_url":"https://en.wikipedia.org/wiki/Endurance_International_Group","domain":"wikipedia.org","anchor_text":"Endurance International Group - Wikipedia","is_archive":0,"archive_url":null,"archive_service":null,"category":"external"},{"url":"http://archive.is/latest/https://en.wikipedia.org/wiki/Endurance_International_Group","normalized_url":"https://en.wikipedia.org/wiki/Endurance_International_Group","domain":"wikipedia.org","anchor_text":"archive.is","is_archive":1,"archive_url":"http://archive.is/latest/https://en.wikipedia.org/wiki/Endurance_International_Group","archive_service":"archive.is","category":"external"}],"sections":[{"id":5276,"ord":0,"number":"0.0","heading":"Context Setting","level":1,"word_count":32},{"id":5277,"ord":1,"number":"1.0","heading":"Some Things That Caught My Attention","level":1,"word_count":6},{"id":5278,"ord":2,"number":"1.1","heading":"Still Mad As Hell","level":2,"word_count":108},{"id":5279,"ord":3,"number":"2.1","heading":".1 The World’s Best Worst Client","level":3,"word_count":271},{"id":5280,"ord":4,"number":"2.2","heading":"How Many Chances Do You Get?","level":3,"word_count":354},{"id":5281,"ord":5,"number":"2.3","heading":"Sunset Syndrome","level":2,"word_count":293},{"id":5282,"ord":6,"number":"3.0","heading":"Sponsored Content","level":2,"word_count":159}]}