{"id":3974,"slug":"dr-chrono","name":"Dr. Chrono","type":"concept","created_at":"2026-08-08T23:15:52.508989+00:00","hidden":0,"aliases":[],"episodes":[{"id":"a70ec70f-d53b-4272-8e2b-c551382cd134","slug":"episode-one-hundred-and-eight-clarity-the-customer","subject":"Episode One Hundred and Eight: Clarity; The Customer","title":"Clarity; The Customer","publish_date":"2014-06-24T00:00:00+00:00","year":2014,"month":6,"season":null,"episode":108,"episode_label":"episode 108","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eight-clarity-the-customer/","is_premium":0,"word_count":3496,"context":" … Sure, there are efforts like <mark>Dr. Chrono</mark>[3] who appear to be going about the issue of better healthcare software bit by bit, like eating an elephant. But … ","reading_minutes":17}]}