{"id":72,"slug":"government-digital-service","name":"Government Digital Service","type":"organization","created_at":"2026-08-08T04:34:39.534885+00:00","hidden":0,"aliases":["GDS","GOV.UK"],"episodes":[{"id":"396882e7-1305-440d-8299-505fc3b49f11","slug":"s21e14-just-the-links","subject":"s21e14: Just the Links","title":"Just the Links","publish_date":"2026-07-29T02:25:57+00:00","year":2026,"month":7,"season":21,"episode":14,"episode_label":"s21e14","canonical_url":"https://newsletter.danhon.com/archive/s21e14-just-the-links/","is_premium":0,"word_count":1168,"context":" … He's worked on communications and digital strategies for organisations like Honda, Nike, Microsoft, Apple, the <mark>Government Digital Service</mark> and the Co-op. He's currently Marketing and … ","reading_minutes":6},{"id":"27d1b094-3cbd-4626-9fb2-83aaf118d33d","slug":"s21e13-the-irritating-aspect-of-spiciness","subject":"s21e13: The Irritating Aspect of Spiciness; Improving Pharmacies Somewhat","title":"The Irritating Aspect of Spiciness; Improving Pharmacies Somewhat","publish_date":"2026-07-27T23:58:52+00:00","year":2026,"month":7,"season":21,"episode":13,"episode_label":"s21e13","canonical_url":"https://newsletter.danhon.com/archive/s21e13-the-irritating-aspect-of-spiciness/","is_premium":0,"word_count":3035,"context":" … He's worked on communications and digital strategies for organisations like Honda, Nike, Microsoft, Apple, the <mark>Government Digital Service</mark> and the Co-op. He's currently Marketing and … ","reading_minutes":15},{"id":"5a97efa3-08c5-453c-9212-1ba7c28fcd99","slug":"s21e09-a-different-strategy-the-sanest-choice-in","subject":"s21e09: A Different Strategy, The Sanest Choice In An Insane World","title":"A Different Strategy, The Sanest Choice In An Insane World","publish_date":"2026-07-03T22:43:48+00:00","year":2026,"month":7,"season":21,"episode":9,"episode_label":"s21e09","canonical_url":"https://newsletter.danhon.com/archive/s21e09-a-different-strategy-the-sanest-choice-in/","is_premium":0,"word_count":1474,"context":" … and Trade, the Ministry of Housing, Communities and Local Government and the <mark>Government Digital Service</mark>.\n\nFriday, 9am to 10:30am PT, on Zoom.\n\nUnlike the Hallway Track series … ","reading_minutes":7},{"id":"d7f849c8-0adc-4828-a188-fdccc93524e9","slug":"s12e06-dan-hon-is-away-still","subject":"s12e06: Dan Hon is Away, Still","title":"Dan Hon is Away, Still","publish_date":"2022-05-18T02:23:23.461973+00:00","year":2022,"month":5,"season":12,"episode":6,"episode_label":"s12e06","canonical_url":"https://newsletter.danhon.com/archive/s12e06-dan-hon-is-away-still/","is_premium":0,"word_count":5679,"context":" … The work (I'm sorry, but it's pretty much inevitable I'm going to make this reference at this point) that <mark>GDS</mark> are doing isn't New … ","reading_minutes":28},{"id":"8cc22f81-a314-406f-a6c1-dd677355474f","slug":"s11hiatus0405-stages-of-transformation-and-not","subject":"s11hiatus04/05: Stages of Transformation, and Not Trying is a Signal","title":"s11hiatus04/05: Stages of Transformation, and Not Trying is a Signal","publish_date":"2022-03-31T15:30:00+00:00","year":2022,"month":3,"season":11,"episode":4,"episode_label":"s11hiatus04","canonical_url":"https://newsletter.danhon.com/archive/s11hiatus0405-stages-of-transformation-and-not/","is_premium":0,"word_count":2355,"context":" … the work of <mark>GDS</mark> in the UK), and then for some reason a good digital user experience isn't produced (see: care.data opt-out), then suspicion as … ","reading_minutes":12},{"id":"4e35977a-6e67-4357-8dd5-f36f0713cf62","slug":"s11e16-even-shorter-bullet-points","subject":"s11e16: Even Shorter Bullet Points","title":"Even Shorter Bullet Points","publish_date":"2022-03-15T23:18:43.987682+00:00","year":2022,"month":3,"season":11,"episode":16,"episode_label":"s11e16","canonical_url":"https://newsletter.danhon.com/archive/s11e16-even-shorter-bullet-points/","is_premium":0,"word_count":1170,"context":" … is waking up to the complexities of sign-on and identity in government services, the U.K.'s <mark>Government Digital Service</mark> is moving ahead with\nprivate beta partners … ","reading_minutes":6},{"id":"83ba2394-ed8a-4320-9e53-264dca38ca3f","slug":"s09e44-only-a-few-esoteric-things","subject":"s09e44: Only A Few Esoteric Things","title":"Only A Few Esoteric Things","publish_date":"2021-06-11T23:45:01.538565+00:00","year":2021,"month":6,"season":9,"episode":44,"episode_label":"s09e44","canonical_url":"https://newsletter.danhon.com/archive/s09e44-only-a-few-esoteric-things/","is_premium":0,"word_count":535,"context":" … 1.0 Some things that caught my attention\n\nDogma\n\nCantlin, who's consulting at <mark>GDS</mark>\npointed out\nthat the initial strategy of making teams/programs go through a … ","reading_minutes":3},{"id":"07bf1b36-0178-4e62-bcdf-f53ef0ac4755","slug":"s09e23-no-but-really-where-do-you-start","subject":"s09e23: No, But Really, Where Do You Start?","title":"No, But Really, Where Do You Start?","publish_date":"2021-04-30T22:51:43.559819+00:00","year":2021,"month":4,"season":9,"episode":23,"episode_label":"s09e23","canonical_url":"https://newsletter.danhon.com/archive/s09e23-no-but-really-where-do-you-start/","is_premium":0,"word_count":2562,"context":" … we use another definition, this time of \"digital\" from public.digital/U.K. <mark>GDS</mark>' Tom Loosemore, we have:\n\nDefinition of Digital: Applying the culture, processes, business models and … ","reading_minutes":13},{"id":"7181d6f5-eb9b-4109-82c6-7cedef39af9e","slug":"s08e06-back-on-the-wagon","subject":"s08e06: Back on the wagon","title":"Back on the wagon","publish_date":"2020-03-07T18:44:01.290000+00:00","year":2020,"month":3,"season":8,"episode":6,"episode_label":"s08e06","canonical_url":"https://newsletter.danhon.com/archive/s08e06-back-on-the-wagon/","is_premium":0,"word_count":1633,"context":null,"reading_minutes":8},{"id":"321a93ea-6cf5-42bb-9edb-84d12c6fef25","slug":"s08e05-theres-only-one-rule-that-i-know-of-babies","subject":"s08e05: There’s only one rule that I know of, babies","title":"There’s only one rule that I know of, babies","publish_date":"2020-01-31T22:15:40.942000+00:00","year":2020,"month":1,"season":8,"episode":5,"episode_label":"s08e05","canonical_url":"https://newsletter.danhon.com/archive/s08e05-theres-only-one-rule-that-i-know-of-babies/","is_premium":0,"word_count":3788,"context":" … to work at the BBC, and I missed the boat on working at <mark>GDS</mark>.\nAnd then I’d throw myself on a hand grenade and start working for … ","reading_minutes":19},{"id":"a633f96f-d735-42f8-87d5-c02818fcbf8e","slug":"s07e23-for-the-people-by-the-people","subject":"s07e23: For the people, by the people","title":"For the people, by the people","publish_date":"2019-11-28T07:35:43.608000+00:00","year":2019,"month":11,"season":7,"episode":23,"episode_label":"s07e23","canonical_url":"https://newsletter.danhon.com/archive/s07e23-for-the-people-by-the-people/","is_premium":0,"word_count":1933,"context":" … The\npassenger name record\nin travel\n<mark>GDS</mark> systems\nis very old and doesn’t really handle a name ending with the letters “MR” or “MRS”; this Stack Exchange … ","reading_minutes":10},{"id":"839f93da-d5b9-44d8-9bb8-e78992e61fef","slug":"s07e02-very-little-gravitas","subject":"s07e02: Very Little Gravitas","title":"Very Little Gravitas","publish_date":"2019-09-12T16:06:43.890000+00:00","year":2019,"month":9,"season":7,"episode":2,"episode_label":"s07e02","canonical_url":"https://newsletter.danhon.com/archive/s07e02-very-little-gravitas/","is_premium":0,"word_count":3472,"context":" … I had many years ago with a friend at the UK’s <mark>Government Digital Service</mark> (TWO! TWO EPISODES IN AND I’VE ALREADY MENTIONED GDS) who was working … ","reading_minutes":17},{"id":"9740adb9-180b-40b7-b25f-16f06f85ad01","slug":"s6e01-the-reboots-cold-open","subject":"s6e01: The Reboot's Cold Open","title":"The Reboot's Cold Open","publish_date":"2018-08-17T00:00:00+00:00","year":2018,"month":8,"season":6,"episode":1,"episode_label":"s06e01","canonical_url":"https://newsletter.danhon.com/archive/s6e01-the-reboots-cold-open/","is_premium":0,"word_count":2044,"context":" … post-apocalyptic world.\n\n\n\n* There's a really nice conversation over on the UK <mark>GDS</mark> Design System... repo? about\nthe design of task lists\n. I'm just going to … ","reading_minutes":10},{"id":"523e2692-e12e-4706-acb8-4b1829e20c31","slug":"s4e02-so-whatd-i-miss","subject":"s4e02: So, What'd I Miss?","title":"So, What'd I Miss?","publish_date":"2017-02-23T00:00:00+00:00","year":2017,"month":2,"season":4,"episode":2,"episode_label":"s04e02","canonical_url":"https://newsletter.danhon.com/archive/s4e02-so-whatd-i-miss/","is_premium":0,"word_count":3618,"context":" … can see some sort of association with things like the UK's <mark>Government Digital Service</mark> and its related offspring, the United States Digital Service and now things that … ","reading_minutes":18},{"id":"a7f1dbd6-76fb-467f-8d37-ae7ad15b9625","slug":"s3e33-dns-fan-fiction-100-watt-hour-trucks","subject":"s3e33: DNS Fan Fiction; 100-watt-hour-Trucks","title":"DNS Fan Fiction; 100-watt-hour-Trucks","publish_date":"2016-11-01T00:00:00+00:00","year":2016,"month":11,"season":3,"episode":33,"episode_label":"s03e33","canonical_url":"https://newsletter.danhon.com/archive/s3e33-dns-fan-fiction-100-watt-hour-trucks/","is_premium":0,"word_count":2366,"context":" … about what worked and what didn't work at the UK's <mark>Government Digital Service</mark>.\n\n\n\nIf you're at the Code for America Summit in Oakland Wednesday 2 … ","reading_minutes":12},{"id":"0d04cf8a-84cf-4252-b542-7072a2ffc36f","slug":"s3e22-things-that-have-caught-my-attention","subject":"s3e22: Things That Have Caught My Attention","title":"Things That Have Caught My Attention","publish_date":"2016-06-18T00:00:00+00:00","year":2016,"month":6,"season":3,"episode":22,"episode_label":"s03e22","canonical_url":"https://newsletter.danhon.com/archive/s3e22-things-that-have-caught-my-attention/","is_premium":0,"word_count":2129,"context":" … Digital Service and 18F, the UK's <mark>Government Digital Service</mark> and Australia's Digital Transformation Office.\n\n\n\nAll of this is a long-winded explanation as to why I … ","reading_minutes":11},{"id":"8b966964-b319-4e2b-b596-891747a49759","slug":"s3e13-they-should-have-sent-a-poet","subject":"s3e13: They Should Have Sent A Poet","title":"They Should Have Sent A Poet","publish_date":"2016-04-18T00:00:00+00:00","year":2016,"month":4,"season":3,"episode":13,"episode_label":"s03e13","canonical_url":"https://newsletter.danhon.com/archive/s3e13-they-should-have-sent-a-poet/","is_premium":0,"word_count":2684,"context":" … This is all just bullshit.\n[0]\nWhat we mean by service design | <mark>Government Digital Service</mark>\n\n[1]\nA neoliberal case for a basic income, or something like it — Adam … ","reading_minutes":13},{"id":"045096fd-9735-487f-90ce-bbb50f5939b2","slug":"s2e32-gut-sixteen-theses","subject":"s2e32: GUT; Sixteen Theses","title":"GUT; Sixteen Theses","publish_date":"2015-12-23T00:00:00+00:00","year":2015,"month":12,"season":2,"episode":32,"episode_label":"s02e32","canonical_url":"https://newsletter.danhon.com/archive/s2e32-gut-sixteen-theses/","is_premium":0,"word_count":2807,"context":" … I was super jealous of all my friends at the UK's <mark>Government Digital Service</mark> and all the good work they were doing\nNow, all of this has … ","reading_minutes":14},{"id":"86b95d0f-c4b1-4c8f-b85f-18ced116ffbd","slug":"s2e17-shockwave-the-top-priorities-engagement-a","subject":"s2e17: Shockwave; The Top Priorities; Engagement; A Hostile Environment","title":"Shockwave; The Top Priorities; Engagement; A Hostile Environment","publish_date":"2015-08-13T00:00:00+00:00","year":2015,"month":8,"season":2,"episode":17,"episode_label":"s02e17","canonical_url":"https://newsletter.danhon.com/archive/s2e17-shockwave-the-top-priorities-engagement-a/","is_premium":0,"word_count":2048,"context":" … with the \"meet user needs\" memeplex as recently and forcefully delivered by the <mark>GDS</mark> lot, none of the things in the priority list feel particularly important compared to … ","reading_minutes":10},{"id":"93ec4ba6-5311-4697-8c00-bca1a2a811ed","slug":"s2e15-what-twitter-should-do-cxo-vs-cuo-shilling","subject":"s2e15: What Twitter Should Do; CXO vs CUO; Shilling","title":"What Twitter Should Do; CXO vs CUO; Shilling","publish_date":"2015-08-05T00:00:00+00:00","year":2015,"month":8,"season":2,"episode":15,"episode_label":"s02e15","canonical_url":"https://newsletter.danhon.com/archive/s2e15-what-twitter-should-do-cxo-vs-cuo-shilling/","is_premium":0,"word_count":1739,"context":" … You probably want to listen to them talk about the UK’s <mark>Government Digital Service</mark>, how Buzzfeed, NPR and Lynda do design and some new startup called Slack … ","reading_minutes":9},{"id":"fe5ace9a-65d4-470e-96c0-b1c733bf4cc7","slug":"s2e14-what-youll-reap-foo-thoughts-the-next","subject":"s2e14: What You'll Reap; Foo Thoughts; The Next Generation","title":"What You'll Reap; Foo Thoughts; The Next Generation","publish_date":"2015-08-04T00:00:00+00:00","year":2015,"month":8,"season":2,"episode":14,"episode_label":"s02e14","canonical_url":"https://newsletter.danhon.com/archive/s2e14-what-youll-reap-foo-thoughts-the-next/","is_premium":0,"word_count":1814,"context":" … There's a pretty good summation of at least the big parts of how I feel about this over here[1].\n\n\n\n[0]\nOnwards! | <mark>Government Digital Service</mark>\n\n[1]\nThank … ","reading_minutes":9},{"id":"272da262-1faf-479f-81c0-291f45ead274","slug":"s2e12-on-advertising-again","subject":"s2e12: On Advertising. Again.","title":"On Advertising. Again.","publish_date":"2015-07-31T00:00:00+00:00","year":2015,"month":7,"season":2,"episode":12,"episode_label":"s02e12","canonical_url":"https://newsletter.danhon.com/archive/s2e12-on-advertising-again/","is_premium":0,"word_count":2888,"context":" … Which is where I sheepishly just point back to Russell Davies' 2013(!) tantalising teaser that one of the implications of what's been achieved by the <mark>Government Digital</mark> … ","reading_minutes":14},{"id":"2a7f5d5f-7319-48bd-bc57-d1fa393a464f","slug":"s2e05-unblocking","subject":"s2e05: Unblocking","title":"Unblocking","publish_date":"2015-07-21T00:00:00+00:00","year":2015,"month":7,"season":2,"episode":5,"episode_label":"s02e05","canonical_url":"https://newsletter.danhon.com/archive/s2e05-unblocking/","is_premium":0,"word_count":701,"context":null,"reading_minutes":4},{"id":"32daedb7-6051-47b6-8216-bf554930900b","slug":"s2e04-everything","subject":"s2e04: Everything","title":"Everything","publish_date":"2015-06-13T00:00:00+00:00","year":2015,"month":6,"season":2,"episode":4,"episode_label":"s02e04","canonical_url":"https://newsletter.danhon.com/archive/s2e04-everything/","is_premium":0,"word_count":1939,"context":null,"reading_minutes":10},{"id":"3654b84f-6cc6-41dc-8a62-28c89a8dc394","slug":"s2e03-any-old-iron","subject":"s2e03: Any Old Iron","title":"Any Old Iron","publish_date":"2015-06-04T00:00:00+00:00","year":2015,"month":6,"season":2,"episode":3,"episode_label":"s02e03","canonical_url":"https://newsletter.danhon.com/archive/s2e03-any-old-iron/","is_premium":0,"word_count":2189,"context":" … getting started with Code for America meant regular short trips down to San Francisco and a team visit to Aviation House to spend some time with the <mark>Government</mark> … ","reading_minutes":11},{"id":"4feb01a5-e097-40a9-9668-43f859ddae34","slug":"episode-one-hundred-and-ninety-one-when-things","subject":"Episode One Hundred and Ninety One: When Things Listen; An Unproductive Argument; Process; Until It Turns Into Writing","title":"When Things Listen; An Unproductive Argument; Process; Until It Turns Into Writing","publish_date":"2015-02-13T00:00:00+00:00","year":2015,"month":2,"season":null,"episode":191,"episode_label":"episode 191","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-ninety-one-when-things/","is_premium":0,"word_count":1985,"context":" … the human resources assigned to it.\"\nWhen I took my team to visit <mark>GDS</mark> at the end of last year, one of the things we came away with … ","reading_minutes":10},{"id":"78066998-df9b-479c-93b5-9b35dcfffb29","slug":"episode-one-hundred-and-ninety-translation-drift","subject":"Episode One Hundred and Ninety: Translation; Drift; The Thing About Things","title":"Translation; Drift; The Thing About Things","publish_date":"2015-01-31T00:00:00+00:00","year":2015,"month":1,"season":null,"episode":190,"episode_label":"episode 190","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-ninety-translation-drift/","is_premium":0,"word_count":2073,"context":" … Or, rather it makes sense in terms of *what <mark>GDS</mark> is trying to do*.\n\n\n\nThe thing is, of course, that what <mark>GDS</mark> is trying to do isn't … ","reading_minutes":10},{"id":"0a363390-c6e7-4d10-b624-6febbc22154d","slug":"episode-one-hundred-and-eighty-nine-ops-not-apps","subject":"Episode One Hundred and Eighty Nine: Ops, Not Apps; The Internet (Of Things); Reviewing Reviewing A Year In Review","title":"Ops, Not Apps; The Internet (Of Things); Reviewing Reviewing A Year In Review","publish_date":"2015-01-26T00:00:00+00:00","year":2015,"month":1,"season":null,"episode":189,"episode_label":"episode 189","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eighty-nine-ops-not-apps/","is_premium":0,"word_count":1924,"context":" … a Code for America \"expedition\" to go visit the United Kingdom's <mark>Government Digital Service</mark>, so there was that going for the trip.\nOne thing that stuck out … ","reading_minutes":10},{"id":"11e8a8b0-7c88-414d-a4d6-72fdaf8d099c","slug":"episode-one-hundred-and-eighty-seven-snow","subject":"Episode One Hundred and Eighty Seven: Snow Crashing (10); How The Web Works Now","title":"Snow Crashing (10); How The Web Works Now","publish_date":"2014-12-11T00:00:00+00:00","year":2014,"month":12,"season":null,"episode":187,"episode_label":"episode 187","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eighty-seven-snow/","is_premium":0,"word_count":3715,"context":" … St-Paul, leading a Code for America expedition to the UK's <mark>Government Digital Service</mark>. I'll be meeting up in London with five of my colleagues trying … ","reading_minutes":19},{"id":"ad9e4ece-59ed-48bb-9ea0-4475bac490b4","slug":"episode-one-hundred-and-eighty-six-videogame","subject":"Episode One Hundred and Eighty Six: Videogame Tourism; Principles for 21st Century Government","title":"Videogame Tourism; Principles for 21st Century Government","publish_date":"2014-11-20T00:00:00+00:00","year":2014,"month":11,"season":null,"episode":186,"episode_label":"episode 186","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eighty-six-videogame/","is_premium":0,"word_count":2017,"context":" … are modeled, in some ways, on the success that the UK's <mark>Government Digital Service</mark> has had. (You can see the practically seminal effect that GDS has had … ","reading_minutes":10},{"id":"30c48c70-6110-4c3b-8354-3986f6d44120","slug":"episode-one-hundred-and-eighty-three-the-thing","subject":"Episode One Hundred and Eighty Three: The Thing About Brand Advertising","title":"The Thing About Brand Advertising","publish_date":"2014-11-04T00:00:00+00:00","year":2014,"month":11,"season":null,"episode":183,"episode_label":"episode 183","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eighty-three-the-thing/","is_premium":0,"word_count":1612,"context":" … are among the biggest brand advertisers.\"\nThis sort of thinking is pretty much in opposition to what the LSU and <mark>GDS</mark> folks are espousing (and the smart people … ","reading_minutes":8},{"id":"bf6f6012-caf6-4cf6-9536-9997d07d264c","slug":"episode-one-hundred-and-eighty-two-the-starship","subject":"Episode One Hundred and Eighty Two: The Starship Enterprise; How Do You Solve A Problem Like Digital?","title":"The Starship Enterprise; How Do You Solve A Problem Like Digital?","publish_date":"2014-11-02T00:00:00+00:00","year":2014,"month":11,"season":null,"episode":182,"episode_label":"episode 182","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eighty-two-the-starship/","is_premium":0,"word_count":5710,"context":" … The work (I'm sorry, but it's pretty much inevitable I'm going to make this reference at this point) that <mark>GDS</mark> are doing isn't New … ","reading_minutes":29},{"id":"0fda6781-48d3-4d44-b719-1790a7a3a22c","slug":"episode-one-hundred-and-seventy-seven-we-will","subject":"Episode One Hundred and Seventy Seven: We Will Sell it To You Wholesale","title":"We Will Sell it To You Wholesale","publish_date":"2014-10-13T00:00:00+00:00","year":2014,"month":10,"season":null,"episode":177,"episode_label":"episode 177","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-seventy-seven-we-will/","is_premium":0,"word_count":1254,"context":" … e-government that works and is usable by the whole population is something that the UK's <mark>Government Digital Service</mark> is trying to do (and there's me … ","reading_minutes":6},{"id":"2550d037-1428-48ec-ad92-0538c9e78605","slug":"episode-one-hundred-and-seventy-four-depth-not","subject":"Episode One Hundred and Seventy Four: Depth, Not Breadth","title":"Depth, Not Breadth","publish_date":"2014-10-08T00:00:00+00:00","year":2014,"month":10,"season":null,"episode":174,"episode_label":"episode 174","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-seventy-four-depth-not/","is_premium":0,"word_count":1424,"context":" … This is part of the reason as to why organisations like <mark>GDS</mark> decide to implement internal design and build capability, because some things are strategic to the success … ","reading_minutes":7},{"id":"d614d787-c9d2-41c0-b710-83e7550b8ac6","slug":"episode-one-hundred-and-seventy-three-names-the","subject":"Episode One Hundred and Seventy Three: Names; The Condition","title":"Names; The Condition","publish_date":"2014-10-07T00:00:00+00:00","year":2014,"month":10,"season":null,"episode":173,"episode_label":"episode 173","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-seventy-three-names-the/","is_premium":0,"word_count":892,"context":" … How Ebola Spread Out Of Control\n- The Washington Post\nFailing the <mark>GDS</mark> Service Assessment\n- \"The team is planning to achieve [a simple and intuitive enough system that users … ","reading_minutes":4},{"id":"61a07cc1-155c-4462-a926-b2db84b41501","slug":"episode-one-hundred-and-sixty-nine-thinking-in","subject":"Episode One Hundred and Sixty Nine: Thinking In Public; Writing In Public","title":"Thinking In Public; Writing In Public","publish_date":"2014-09-25T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":169,"episode_label":"episode 169","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-nine-thinking-in/","is_premium":0,"word_count":1128,"context":"0.0 Sitrep\n10:03am just after the beginning of Frances Berriman's talk about the <mark>Government Digital Service</mark> Design Principles at the Code for America Summit, thinking … ","reading_minutes":6},{"id":"0be138db-3e75-4cb8-a856-bf555312e405","slug":"episode-one-hundred-and-sixty-eight-continued","subject":"Episode One Hundred and Sixty Eight: Continued Careening","title":"Continued Careening","publish_date":"2014-09-24T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":168,"episode_label":"episode 168","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-eight-continued/","is_premium":0,"word_count":1132,"context":" … I obviously incredibly admire the work that friends and strangers have done, and continue to do at the UK's <mark>Government Digital Service</mark>. And I've written about … ","reading_minutes":6},{"id":"48f70291-8f1b-434e-9639-f66df1b5de2a","slug":"episode-one-hundred-and-sixty-seven-how-are-you","subject":"Episode One Hundred and Sixty Seven: How Are You?; Built It And They Will...; In The Gaps","title":"How Are You?; Built It And They Will...; In The Gaps","publish_date":"2014-09-23T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":167,"episode_label":"episode 167","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-seven-how-are-you/","is_premium":0,"word_count":1883,"context":" … It sometimes appears like this on the outside when peering over the <mark>GDS</mark> fence, where it's ostensibly *everyone's* duty to care about the user experience, because … ","reading_minutes":9},{"id":"36097747-3a11-41ff-a736-0d6d21053448","slug":"episode-one-hundred-and-sixty-six-unicorns-six","subject":"Episode One Hundred and Sixty Six: Unicorns; Six Minus","title":"Unicorns; Six Minus","publish_date":"2014-09-20T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":166,"episode_label":"episode 166","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-six-unicorns-six/","is_premium":0,"word_count":1543,"context":" … because apparently if you write for long enough about stuff like the <mark>Government Digital Service</mark> people ask you to justify your reckons. If you'd like to say … ","reading_minutes":8},{"id":"a5596a40-12b6-4d59-af93-8e84918be5f4","slug":"episode-one-hundred-and-fifty-seven-the-mezzanine","subject":"Episode One Hundred and Fifty Seven: The Mezzanine; Doing The Job; Minimum Viable Whimsy","title":"The Mezzanine; Doing The Job; Minimum Viable Whimsy","publish_date":"2014-09-08T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":157,"episode_label":"episode 157","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-fifty-seven-the-mezzanine/","is_premium":0,"word_count":2665,"context":" … And yes, some of this is because I've been infected by the Cult of the <mark>Government Digital Service</mark>, but it just felt like the three core issues … ","reading_minutes":13},{"id":"5e30127b-feff-447a-a2b8-9d9e6022c24e","slug":"episode-one-hundred-and-forty-two-sketchy-dont","subject":"Episode One Hundred and Forty Two: Sketchy; Don't Call It Sharing; Walking Sensors, Contd.; 2014 (3)","title":"Sketchy; Don't Call It Sharing; Walking Sensors, Contd.; 2014 (3)","publish_date":"2014-08-14T00:00:00+00:00","year":2014,"month":8,"season":null,"episode":142,"episode_label":"episode 142","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-forty-two-sketchy-dont/","is_premium":0,"word_count":1450,"context":" … Washington Post[2], the chief executive of the US version of the <mark>Government Digital Service</mark>, newly launched as the U.S. Digital Service, places great stock in the … ","reading_minutes":7},{"id":"63a40de3-205e-4c7a-8dc7-362407c8fe76","slug":"episode-one-hundred-and-forty-one-essentially","subject":"Episode One Hundred and Forty One: Essentially Walking Sensors; Recorded For Your Safety; More 2014","title":"Essentially Walking Sensors; Recorded For Your Safety; More 2014","publish_date":"2014-08-13T00:00:00+00:00","year":2014,"month":8,"season":null,"episode":141,"episode_label":"episode 141","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-forty-one-essentially/","is_premium":0,"word_count":1646,"context":" … as opposed to the internal network, and from what I can see on <mark>GDS</mark> blog comments every now and then, things haven't improved much in the more … ","reading_minutes":8},{"id":"d097d4f0-501c-4abe-98c3-800e9afcf721","slug":"episode-one-hundred-and-thirty-two-only-10-this","subject":"Episode One Hundred and Thirty Two: Only 10%; This Hasn't Benefitted Ordinary Lives As Such","title":"Only 10%; This Hasn't Benefitted Ordinary Lives As Such","publish_date":"2014-07-31T00:00:00+00:00","year":2014,"month":7,"season":null,"episode":132,"episode_label":"episode 132","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-thirty-two-only-10-this/","is_premium":0,"word_count":2222,"context":" … and the right time can do through an example like the UK <mark>Government Digital Service</mark>, it felt like something that might be interesting. I got through to the … ","reading_minutes":11},{"id":"47a68242-f61d-4860-b510-68739aed8cbd","slug":"episode-one-hundred-and-thirty-three-another-way","subject":"Episode One Hundred and Thirty Three: Another Way; Bottom-Up; Oh, Is That The Time","title":"Another Way; Bottom-Up; Oh, Is That The Time","publish_date":"2014-07-31T00:00:00+00:00","year":2014,"month":7,"season":null,"episode":133,"episode_label":"episode 133","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-thirty-three-another-way/","is_premium":0,"word_count":2769,"context":" … tellingly, 4IP was run by Tom Loosemoore, now at the UK's <mark>Government Digital Service</mark>). Mapumental created travel time maps: it showed you, for any given destination, all … ","reading_minutes":14},{"id":"b3584f30-a1b8-40fb-a488-d0da3b3fae3e","slug":"episode-one-hundred-and-twenty-eight-the-only","subject":"Episode One Hundred and Twenty Eight: The Only Medium; Watching You; Smart Cities","title":"The Only Medium; Watching You; Smart Cities","publish_date":"2014-07-24T00:00:00+00:00","year":2014,"month":7,"season":null,"episode":128,"episode_label":"episode 128","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-twenty-eight-the-only/","is_premium":0,"word_count":2380,"context":" … And I swear to god I didn't intend this to be a sort of Oh Look Now You're Talking About <mark>GDS</mark> again, but the type of … ","reading_minutes":12},{"id":"7a7be4db-78bb-43fc-aab7-0aef78708449","slug":"episode-one-hundred-and-twenty-six-solving-the","subject":"Episode One Hundred and Twenty Six: Solving The Problem","title":"Solving The Problem","publish_date":"2014-07-22T00:00:00+00:00","year":2014,"month":7,"season":null,"episode":126,"episode_label":"episode 126","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-twenty-six-solving-the/","is_premium":0,"word_count":2889,"context":" … I think there's a strong example of this at <mark>GDS</mark> (yet again!) in this post, \"What we mean when we say 'service transformation'\"[1]. You should go … ","reading_minutes":14},{"id":"27e562ae-046a-4afd-a596-1a52d3715e08","slug":"episode-one-hundred-and-nineteen-bridj-laziness","subject":"Episode One Hundred and Nineteen: Bridj Laziness; Deciding In Public; Terrible Tools","title":"Bridj Laziness; Deciding In Public; Terrible Tools","publish_date":"2014-07-09T00:00:00+00:00","year":2014,"month":7,"season":null,"episode":119,"episode_label":"episode 119","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-nineteen-bridj-laziness/","is_premium":0,"word_count":1960,"context":" … 3.0 Terrible Tools\nI think this is a short bit, but the UK's <mark>Government Digital Service</mark> has written Yet Another blog post, this time about building … ","reading_minutes":10},{"id":"a70ec70f-d53b-4272-8e2b-c551382cd134","slug":"episode-one-hundred-and-eight-clarity-the-customer","subject":"Episode One Hundred and Eight: Clarity; The Customer","title":"Clarity; The Customer","publish_date":"2014-06-24T00:00:00+00:00","year":2014,"month":6,"season":null,"episode":108,"episode_label":"episode 108","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-eight-clarity-the-customer/","is_premium":0,"word_count":3496,"context":" … There's a clarity in the work of the <mark>Government Digital Service</mark> where they're able to tape a sign to the window and say \"these are our … ","reading_minutes":17},{"id":"9e304a7a-aaa0-4a0c-82cd-e82d63516c22","slug":"episode-one-hundred-taking-stock-and-the-new","subject":"Episode One Hundred: Taking Stock; And The New","title":"Taking Stock; And The New","publish_date":"2014-06-11T00:00:00+00:00","year":2014,"month":6,"season":null,"episode":100,"episode_label":"episode 100","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-taking-stock-and-the-new/","is_premium":0,"word_count":2453,"context":" … This particular thread developed out of watching pretty much all of my friends in the UK get sucked into the <mark>Government Digital Service</mark> and its excellent work in … ","reading_minutes":12},{"id":"1f8e217e-993a-44f3-b21b-274e48f3ee32","slug":"episode-eighty-six-solid-2-of-2-requests-govuk","subject":"Episode Eighty Six: Solid 2 of 2; Requests - GOV.UK 2018; Next","title":"Solid 2 of 2; Requests - GOV.UK 2018; Next","publish_date":"2014-05-23T00:00:00+00:00","year":2014,"month":5,"season":null,"episode":86,"episode_label":"episode 86","canonical_url":"https://newsletter.danhon.com/archive/episode-eighty-six-solid-2-of-2-requests-govuk/","is_premium":0,"word_count":2503,"context":" … So all the things like better tax returns, notifications, licensing, would all be done and that the <mark>GDS</mark> team will have produced a base level of government services … ","reading_minutes":13},{"id":"7d3d83de-4005-4e65-b069-9ea58f8c43f9","slug":"episode-seventy-the-book-and-the-library-more","subject":"Episode Seventy: The Book and The Library; More Responsive OS","title":"The Book and The Library; More Responsive OS","publish_date":"2014-04-30T00:00:00+00:00","year":2014,"month":4,"season":null,"episode":70,"episode_label":"episode 70","canonical_url":"https://newsletter.danhon.com/archive/episode-seventy-the-book-and-the-library-more/","is_premium":0,"word_count":3006,"context":" … I'm paraphrasing the work of my friends over at the UK's <mark>GDS</mark>, is by showing it.\n\nAnd yes, Bud: I'd love to grab that coffee … ","reading_minutes":15},{"id":"9e64c179-a579-44a7-b953-f3bff7a32374","slug":"episode-sixty-six-on-design-new-aesthetic","subject":"Episode Sixty Six: On Design; New Aesthetic Zeitgeist Bingo; Odds","title":"On Design; New Aesthetic Zeitgeist Bingo; Odds","publish_date":"2014-04-24T00:00:00+00:00","year":2014,"month":4,"season":null,"episode":66,"episode_label":"episode 66","canonical_url":"https://newsletter.danhon.com/archive/episode-sixty-six-on-design-new-aesthetic/","is_premium":0,"word_count":1951,"context":" … I'd point to a few examples (you can take it as read that I consider the work of the UK's <mark>Government Digital Service</mark> as actually solving … ","reading_minutes":10},{"id":"5985e3e0-a50e-451e-99b0-56bdb860d664","slug":"episode-sixty-three-disbanded-the-responsive-os","subject":"Episode Sixty Three: Disbanded; The Responsive OS","title":"Disbanded; The Responsive OS","publish_date":"2014-04-22T00:00:00+00:00","year":2014,"month":4,"season":null,"episode":63,"episode_label":"episode 63","canonical_url":"https://newsletter.danhon.com/archive/episode-sixty-three-disbanded-the-responsive-os/","is_premium":0,"word_count":4522,"context":" … It would be unlike me to talk about something like digital transformation of a business without mentioning, again, the work of the <mark>Government Digital Service</mark> in the UK … ","reading_minutes":23},{"id":"ecf678c2-0ea7-4b89-b7ec-6b859a83012b","slug":"episode-fifty-three-yet-more-vr-tv-is-still","subject":"Episode Fifty Three: Yet More VR; TV is still fucked; Vox.com; Ugh","title":"Yet More VR; TV is still fucked; Vox.com; Ugh","publish_date":"2014-04-07T00:00:00+00:00","year":2014,"month":4,"season":null,"episode":53,"episode_label":"episode 53","canonical_url":"https://newsletter.danhon.com/archive/episode-fifty-three-yet-more-vr-tv-is-still/","is_premium":0,"word_count":2188,"context":" … It even looks to be espousing the writing-for-the-web design principles as held up by current standard-bearers the UK <mark>Government Digital Service</mark> (of which: read … ","reading_minutes":11},{"id":"c25dd0ce-a264-4959-930c-cea00677f984","slug":"episode-forty-two-ok-google-initiate-singularity","subject":"Episode Forty Two: OK Google, Initiate Singularity; Random","title":"OK Google, Initiate Singularity; Random","publish_date":"2014-03-22T00:00:00+00:00","year":2014,"month":3,"season":null,"episode":42,"episode_label":"episode 42","canonical_url":"https://newsletter.danhon.com/archive/episode-forty-two-ok-google-initiate-singularity/","is_premium":0,"word_count":1293,"context":" … I continue to receive well-meaning notes from a variety of people as to the true civil or non-civil service nature of the UK's <mark>Government Digital</mark> … ","reading_minutes":6},{"id":"871c4f60-42cd-47e8-aaa7-e5a5ba9e6e46","slug":"episode-forty-one-when-youre-part-of-a-team-the","subject":"Episode Forty One: When You're Part Of A Team; The Dabbler","title":"When You're Part Of A Team; The Dabbler","publish_date":"2014-03-20T00:00:00+00:00","year":2014,"month":3,"season":null,"episode":41,"episode_label":"episode 41","canonical_url":"https://newsletter.danhon.com/archive/episode-forty-one-when-youre-part-of-a-team-the/","is_premium":0,"word_count":3740,"context":" … the UK's <mark>Government Digital Service</mark>. I don't think it's a coincidence that from the outside two of the people (but certainly by no means the … ","reading_minutes":19},{"id":"abb16b6a-3fe8-4b14-95e7-1cca5932b21b","slug":"episode-thirty-nine-on-creativity-but-what-is-the","subject":"Episode Thirty Nine: On Creativity; But What Is The User Need; Universal Service","title":"On Creativity; But What Is The User Need; Universal Service","publish_date":"2014-03-18T00:00:00+00:00","year":2014,"month":3,"season":null,"episode":39,"episode_label":"episode 39","canonical_url":"https://newsletter.danhon.com/archive/episode-thirty-nine-on-creativity-but-what-is-the/","is_premium":0,"word_count":3165,"context":" … 2.0 But What Is The User Need?\n\nThere is a window, at the offices of the <mark>Government Digital Service</mark>, in London, where someone has taped a form … ","reading_minutes":16},{"id":"6b3465aa-3218-4bbf-a941-1ab72c252aad","slug":"episode-30-numbers-performance-and-practice-the","subject":"Episode 30: Numbers; Performance and Practice; The Kessler Run In Over 12 Billion","title":"Numbers; Performance and Practice; The Kessler Run In Over 12 Billion","publish_date":"2014-03-06T00:00:00+00:00","year":2014,"month":3,"season":null,"episode":30,"episode_label":"episode 30","canonical_url":"https://newsletter.danhon.com/archive/episode-30-numbers-performance-and-practice-the/","is_premium":0,"word_count":1250,"context":" … Here's where I tie things, inevitably, to yet another <mark>GDS</mark> comparison: the unit of delivery is the team. Kessler's like and their go-get them attitude … ","reading_minutes":6},{"id":"adcc4aeb-6f97-4286-aa0b-ccd5ee8ce695","slug":"episode-twenty-six-an-alternative-washing-users","subject":"Episode Twenty Six: An Alternative; Washing; Users","title":"An Alternative; Washing; Users","publish_date":"2014-02-27T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":26,"episode_label":"episode 26","canonical_url":"https://newsletter.danhon.com/archive/episode-twenty-six-an-alternative-washing-users/","is_premium":0,"word_count":2831,"context":" … I feel a bit guilty and self-conscious about pointing toward the UK's <mark>Government Digital Service</mark> because a) I know some of them and b) they keep … ","reading_minutes":14},{"id":"67da552f-1e27-4903-b891-ab3aab2c6ec1","slug":"episode-twenty-literal-tone-of-voice-presence","subject":"Episode Twenty: Literal Tone Of Voice, Presence, Networks, Applescript","title":"Literal Tone Of Voice, Presence, Networks, Applescript","publish_date":"2014-02-19T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":20,"episode_label":"episode 20","canonical_url":"https://newsletter.danhon.com/archive/episode-twenty-literal-tone-of-voice-presence/","is_premium":0,"word_count":1476,"context":" … cult fashion from standouts in the field like Innocent and Flickr) and (again) <mark>GDS</mark> in maintaining that Writing Is Design, if we're talking about conversational interfaces (ha … ","reading_minutes":7},{"id":"fa2ceae0-5c8e-40a7-8260-4651cbeee07e","slug":"episode-nineteen-not-trying-is-a-signal-peak-game","subject":"Episode Nineteen - Not Trying Is A Signal, Peak Game, EasyHard, SnapChat","title":"Not Trying Is A Signal, Peak Game, EasyHard, SnapChat","publish_date":"2014-02-18T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":19,"episode_label":"episode 19","canonical_url":"https://newsletter.danhon.com/archive/episode-nineteen-not-trying-is-a-signal-peak-game/","is_premium":0,"word_count":1468,"context":" … the work of <mark>GDS</mark> in the UK), and then for some reason a good digital user experience isn't produced (see: care.data opt-out), then suspicion as … ","reading_minutes":7},{"id":"ee5ef5d9-318e-4fb6-9b1f-ac58e18520fe","slug":"episode-eighteen-some-thoughts-on-the-illustrated","subject":"Episode Eighteen: Some Thoughts On The Illustrated Primer, Fax Your GP","title":"Some Thoughts On The Illustrated Primer, Fax Your GP","publish_date":"2014-02-18T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":18,"episode_label":"episode 18","canonical_url":"https://newsletter.danhon.com/archive/episode-eighteen-some-thoughts-on-the-illustrated/","is_premium":0,"word_count":1469,"context":" … Where the UK's <mark>GDS</mark> is doing stellar work in bringing to life public services in a useful and accessible way, it's a crying shame that volunteers … ","reading_minutes":7},{"id":"e7c7648f-f544-4fac-b6d8-d987d83cac6f","slug":"episode-nine-everything-in-silos-forever-and-ever","subject":"Episode Nine: Everything In Silos, Forever and Ever, Amen","title":"Everything In Silos, Forever and Ever, Amen","publish_date":"2014-02-04T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":9,"episode_label":"episode 9","canonical_url":"https://newsletter.danhon.com/archive/episode-nine-everything-in-silos-forever-and-ever/","is_premium":0,"word_count":1609,"context":" … And I suppose that's been one of the things that I've been noticing, sometimes jealously, from afar at what the UK's <mark>Government Digital Service</mark> has … ","reading_minutes":8},{"id":"749fef55-b14d-414e-8dcb-0601ef66b438","slug":"episode-eight-we-build-worlds","subject":"Episode Eight: We Build Worlds","title":"We Build Worlds","publish_date":"2014-02-03T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":8,"episode_label":"episode 8","canonical_url":"https://newsletter.danhon.com/archive/episode-eight-we-build-worlds/","is_premium":0,"word_count":611,"context":" … All this goes to show what knowing your audience is (and why investment in something like <mark>GDS</mark> makes sense - when you're building something for all of the … ","reading_minutes":3}]}