{"id":1603,"slug":"southwest-airlines","name":"Southwest Airlines","type":"organization","created_at":"2026-08-08T04:42:53.018222+00:00","hidden":0,"aliases":["Southwest"],"episodes":[{"id":"3e4249c5-1e53-4290-8bcb-2eed959e77e7","slug":"s14e05-the-software-defined-cost-of-doing-business","subject":"s14e05 - The Software-Defined Cost of Doing Business","title":"The Software-Defined Cost of Doing Business","publish_date":"2023-01-09T17:48:40.749809+00:00","year":2023,"month":1,"season":14,"episode":5,"episode_label":"s14e05","canonical_url":"https://newsletter.danhon.com/archive/s14e05-the-software-defined-cost-of-doing-business/","is_premium":0,"word_count":1540,"context":" … with new and exciting ways to squeeze more money out of its customers.\n\n<mark>Southwest Airlines</mark> is apparently an example of forgetting to invest in software continually as a … ","reading_minutes":8},{"id":"1cceae3a-5c80-481f-a0ae-7f9f84833af6","slug":"s11hiatus0305-challenge-response-3","subject":"s11hiatus03/05: Challenge / Response (3)","title":"s11hiatus03/05: Challenge / Response (3)","publish_date":"2022-03-30T15:30:00+00:00","year":2022,"month":3,"season":11,"episode":3,"episode_label":"s11hiatus03","canonical_url":"https://newsletter.danhon.com/archive/s11hiatus0305-challenge-response-3/","is_premium":0,"word_count":1767,"context":null,"reading_minutes":9},{"id":"5e6ad51b-b925-45bb-999d-0f95cf2913b7","slug":"s07e24-what-kind-of-day-has-it-been","subject":"s07e24: What Kind of Day Has It Been","title":"What Kind of Day Has It Been","publish_date":"2019-12-08T03:16:23.019000+00:00","year":2019,"month":12,"season":7,"episode":24,"episode_label":"s07e24","canonical_url":"https://newsletter.danhon.com/archive/s07e24-what-kind-of-day-has-it-been/","is_premium":0,"word_count":3494,"context":null,"reading_minutes":17},{"id":"61ab9f66-4396-4d96-b185-2c0ecd443e52","slug":"s4e11-we-need-to-talk-about-algorithms","subject":"s4e11: We need to talk about algorithms","title":"We need to talk about algorithms","publish_date":"2017-04-12T00:00:00+00:00","year":2017,"month":4,"season":4,"episode":11,"episode_label":"s04e11","canonical_url":"https://newsletter.danhon.com/archive/s4e11-we-need-to-talk-about-algorithms/","is_premium":0,"word_count":2597,"context":null,"reading_minutes":13},{"id":"8d3ac1bb-135c-428f-aad6-7a2a83e98d99","slug":"episode-one-hundred-and-sixty-one-ecks-oh-ecks-oh","subject":"Episode One Hundred and Sixty One: Ecks Oh, Ecks Oh; Just In Time","title":"Ecks Oh, Ecks Oh; Just In Time","publish_date":"2014-09-13T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":161,"episode_label":"episode 161","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-one-ecks-oh-ecks-oh/","is_premium":0,"word_count":1273,"context":null,"reading_minutes":6},{"id":"416eb332-c2db-49c3-ba4a-ecd9c969087f","slug":"episode-thirty-eight-challenge-response-3","subject":"Episode Thirty Eight: Challenge / Response (3)","title":"Challenge / Response (3)","publish_date":"2014-03-17T00:00:00+00:00","year":2014,"month":3,"season":null,"episode":38,"episode_label":"episode 38","canonical_url":"https://newsletter.danhon.com/archive/episode-thirty-eight-challenge-response-3/","is_premium":0,"word_count":1797,"context":null,"reading_minutes":9},{"id":"4f65d545-9f3f-42b0-89c6-d8ccb0545be9","slug":"episode-fourteen-the-inevitable-apple-tv-episode","subject":"Episode Fourteen: The Inevitable Apple TV Episode and Algorithmically Induced Sadness","title":"The Inevitable Apple TV Episode and Algorithmically Induced Sadness","publish_date":"2014-02-11T00:00:00+00:00","year":2014,"month":2,"season":null,"episode":14,"episode_label":"episode 14","canonical_url":"https://newsletter.danhon.com/archive/episode-fourteen-the-inevitable-apple-tv-episode/","is_premium":0,"word_count":1264,"context":" … So when I got a Google Now notification that a certain <mark>SouthWest Airlines</mark> flight had been delayed, after the first split second of bemusement, I realised that I … ","reading_minutes":6}]}