{"id":1202,"slug":"total-quality-management","name":"Total Quality Management","type":"concept","created_at":"2026-08-08T04:40:41.303584+00:00","hidden":0,"aliases":["TQM"],"episodes":[{"id":"3654b84f-6cc6-41dc-8a62-28c89a8dc394","slug":"s2e03-any-old-iron","subject":"s2e03: Any Old Iron","title":"Any Old Iron","publish_date":"2015-06-04T00:00:00+00:00","year":2015,"month":6,"season":2,"episode":3,"episode_label":"s02e03","canonical_url":"https://newsletter.danhon.com/archive/s2e03-any-old-iron/","is_premium":0,"word_count":2189,"context":" … <mark>Total Quality Management</mark>[3] would apply it to *everything* they made, and not just the physical components, but now you can kind of snarkily say that <mark>Total Quality</mark> … ","reading_minutes":11},{"id":"00eb8140-8998-43d2-b7d5-c280cc30819e","slug":"episode-one-hundred-and-sixty-five-they-dont-owe","subject":"Episode One Hundred and Sixty Five: They Don't Owe You Anything; Awkwardly Specialised","title":"They Don't Owe You Anything; Awkwardly Specialised","publish_date":"2014-09-19T00:00:00+00:00","year":2014,"month":9,"season":null,"episode":165,"episode_label":"episode 165","canonical_url":"https://newsletter.danhon.com/archive/episode-one-hundred-and-sixty-five-they-dont-owe/","is_premium":0,"word_count":1641,"context":" … Everyone likes to point to Toyota's <mark>TQM</mark> and the \"anyone can stop the assembly line\" concept, but the detail is so often in the execution. It doesn … ","reading_minutes":8}]}