{"id":158,"slug":"united-airlines","name":"United Airlines","type":"organization","created_at":"2026-08-08T04:34:58.147280+00:00","hidden":0,"aliases":[],"episodes":[{"id":"220174cd-6d2a-4dca-81a6-8ad355cbc5d1","slug":"s4e12-end-of-process","subject":"s4e12: End of Process","title":"End of Process","publish_date":"2017-04-14T00:00:00+00:00","year":2017,"month":4,"season":4,"episode":12,"episode_label":"s04e12","canonical_url":"https://newsletter.danhon.com/archive/s4e12-end-of-process/","is_premium":0,"word_count":2033,"context":" … But! In our drive to do more faster, we've tried (cf <mark>United Airlines</mark>) tried to systematize how we do things, which relegates a whole bunch of *other … ","reading_minutes":10},{"id":"61ab9f66-4396-4d96-b185-2c0ecd443e52","slug":"s4e11-we-need-to-talk-about-algorithms","subject":"s4e11: We need to talk about algorithms","title":"We need to talk about algorithms","publish_date":"2017-04-12T00:00:00+00:00","year":2017,"month":4,"season":4,"episode":11,"episode_label":"s04e11","canonical_url":"https://newsletter.danhon.com/archive/s4e11-we-need-to-talk-about-algorithms/","is_premium":0,"word_count":2597,"context":" … United CEO To Discipline Computer Algorithm That Resulted In Passenger Removal\n\n\n\nThe CEO of <mark>United Airlines</mark>, Oscar Munoz, 57, said in a statement that the algorithm involved in … ","reading_minutes":13}]}