{"id":5585,"slug":"zendesk","name":"ZenDesk","type":"organization","created_at":"2026-08-08T23:27:31.285888+00:00","hidden":0,"aliases":[],"episodes":[{"id":"f9caa3d4-5c36-4553-85e4-48a8603e350f","slug":"s09e27-absurdity-net-native-journalism-promising","subject":"s09e27: Absurdity, net-native journalism, Promising No Solutions, Talking and Snow Crashing, chapter 16","title":"Absurdity, net-native journalism, Promising No Solutions, Talking and Snow Crashing, chapter 16","publish_date":"2021-05-11T21:22:42.635986+00:00","year":2021,"month":5,"season":9,"episode":27,"episode_label":"s09e27","canonical_url":"https://newsletter.danhon.com/archive/s09e27-absurdity-net-native-journalism-promising/","is_premium":0,"word_count":2778,"context":" … Examples of structured talking outside of the vague “workflow automation” include ticketing (so that’s where you get ServiceNow and <mark>ZenDesk</mark> from), but also apps like Jira where … ","reading_minutes":14}]}