ServiceNow
organization · 5 episodes · JSON
- "We Really Didn't Expect This To Work" … Yes, digital changes your process because now your process for getting a thing approved is in Servicenow instead of... whatever it was you were doing before. Congratulations! You …
- New clouds; Spreadsheets; Half-lives; Snow Crashing chapters 17 and 18 … A bit of ServiceNow, then. The case management part (combined with the customer relationship part, I guess) probably features when Jason does collections from delinquent borrowers. Got to …
- Absurdity, net-native journalism, Promising No Solutions, Talking and Snow Crashing, chapter 16 … This was based on the news that ServiceNow, some enterprise software that started out as a ticketing platform but now does “workflow automation”, had brought Lightstep, a startup …
- Cursed Takes; Multiplayer Figma and Low Ping Bastards; Digital Isn’t Better Than Paper … One of my most recent examples is a ServiceNow workflow implementation of a previously paper/ad-hoc digital based process for approvals. The current implementation doesn't allow …
- Three Things … why is it that I feel if I make the thing I need, rather than configuring, say, ServiceNow to be the thing I need, that making what I …