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- agile services concept 1 episode
- Amazon Web Services organization 23 episodes
- California Child Welfare Digital Services organization 10 episodes
- California Department of Social Services organization 1 episode
- California Health and Human Services Agency organization 1 episode
- Department of Health and Human Services organization 1 episode
- digital services concept 20 episodes
- European Union Digital Services Act concept 3 episodes
- Health and Human Services organization 4 episodes
- HP Enterprise Services UK Limited organization 1 episode
- Iron as a service; Iron as a service; Why we're here; Reader mail … 1.0 Iron as a service Two pieces on my bits of glass over the last 24 hours, I can't remember where I saw them: the first …
- A short conversation with a bank … we've frozen your bill pay feature, please call customer service you: fffffffff Shortly, while calling customer service: you: hi, is this bank customer service? customer service agent …
- To Serve; Odds … Already, talk of Uber and its ilk "winning", states purchasing mass-transit services from private companies (so, like the UK, then, with Transport for London specifying services and …
- On Creativity; But What Is The User Need; Universal Service … We have universal service obligations for first-generation communication networks like the postal service and telephone service and it's a surface level reckon that I have where …
- It's getting hot in here, so … Climate Digital Service? Quick googling didn't show me whether there's any U.S. Digital Service or 18F involvement in heat.gov, but there's no value …
- Interesting Times … what if organizations like the ACLU built digital services? What would they look like? What user needs would be in their remit to meet? What do digital services …
- The Social Safety Net and... Financial Services? … backing services. Stripe gets you down the road of "what sort of specialized financial services do mutual aid organizations need?" We get this swarming behavior, there's one …
- Bridj Laziness; Deciding In Public; Terrible Tools … And yet, only a couple of days ago, the United Kingdom's National Health Service celebrated its sixty-sixth birthday, and a certain image introducing the service did …
- How can I help you? … Cyd Harrell’s recent tweet about customer service: “one thing people aren't talking about in all of these analyses is the dismantling of customer service in favor …
- Thinking In Public; Writing In Public 0.0 Sitrep 10:03am just after the beginning of Frances Berriman's talk about the Government Digital Service Design Principles at the Code for America Summit, thinking …
- The Product Wars; Emergency _________ Hologram … Most of these dissatisfied users jumped ship, using a migration service cannily launched days earlier by the Director of Design and Delivery (United Kingdom Services). This spike of …
- Patterns in the noise … a) API rate limitations; b) API terms of service not allowing certain kinds of combinations of resulting services; c) red-tape from HR. [1] Laura E. Hall (@lauraehall …
- It's (not) the economy stupid; gaining convenience at the expense of agency … So I honestly think that although we are surrounded by a cornucopia of services those services are exhausting. You want to listen to music you pay for whatever …
- What is it like to be a PlayStation, Netflix/Everyone Else Edition … You can look at the PlayStation versus XBox situation a bit like the who can learn how to do online services faster . The first version of this we …
- It’s Not 2006 Anymore; The Useful, Vernacular Institution; What Is Free Our Feeds, Anyway? … government saying “hey, if you want us to use Amazon Web Services to power government services, then we want those physical datacenters to not be in us-east …
- Here In My Car … The idea of subscription services is interesting, because one of the first things that a Disruptor will tell you is to sell the service, not to sell the …
- The Surface Area of Being Consulted … This is a new opening. - Tim & Mike So there's a predictable backlash against the predictable, almost-expected shut-down of Yet Another Internet Service, this time Revolv …
- Empathy, Continued … These are *indifferent* services - the kinds that are abstracted away and where the idea of a service is delivered without the understanding that the service is to be …
- They Should Have Sent A Poet … This is all just bullshit. [0] What we mean by service design | Government Digital Service [1] A neoliberal case for a basic income, or something like it — Adam …
- Recurring; Better, But Not Best … To be fair, this happens fairly often with any of the Uber levels of service lower than the Black Car service - essentially drivers are meat puppets who are …
- Google Stadia, or, Winning at Videogames … You want a live service game? What if you were making a live service game with the infrastructure and know-how of the one company that delivers most …
- Some Thoughts On The Illustrated Primer, Fax Your GP … some MPs protested that faxes sent via the service didn't count because, well... Anyway. More recently, there's news that the UK government is constructing a new …
- The Only Medium; Watching You; Smart Cities … If you take an example of something like Zipcar or Car2go - both car "sharing" services of which I subscribe to in Portland, they're both services that have …
- Things That Have Caught My Attention … Digital Service and 18F, the UK's Government Digital Service and Australia's Digital Transformation Office. All of this is a long-winded explanation as to why I …
- Oh, I Don't Know, Just Everything; A Bit About Brand Advertising Again … yes, of course governments should be getting usage data to better figure out how to deliver the services that they provide and to ensure the safety of their …