CRM
concept · 7 episodes · JSON
- Standards; The Bird in the Room … Communities on Slack and Discord exist, as pointed out by a friend, on the sufferance of either VC or "because someone else has a giant CRM that a …
- 3D engines eating the world; Jobs for computers; Digital Transformation by Degree … it's your regular "oh, we just wanted to modernize our systems and implement world-class CRM" company-meets-prime-contractor tragic romance. BSkyB, the British equivalent of …
- Flint and Kindling … There’s a related thought — actually, the precipitating one — which was recognizing the idea that many [citation needed] people think many needs are just CRM , when really, the …
- The usual: nouns, adverbs, adjective here and there … get gas. - When I call someone up about something, I want actually-good CRM so they know who I am and what I'm calling about before I …
- GUT; Sixteen Theses … that Hacker News story about the badly conceived Salesforce-esque CRM that was going to be powered by natural language), but yeah, this is kind of the "go …
- Seeing; Shallow; Better Taxis … Just link up enough CRM databases, or pull in a Facebook auth, or even just *buy* the data, and then you have, as McNeil accurately points out, a …
- Why Is This So Hard; Dependency; Chief Empathy Officer … This isn't just CRM and relationship management, it's the types of organisations that start from the ground-up with an understanding of what they do to …